Credit Cards:

We accept Visa, MasterCard, Discover and American Express. On all credit card orders, we must have account number, expiration date, security number and the cardholder's name and billing address as it appears on your monthly statement.

Shipping Rates:

Orders ship only withing the Continental United States only! Please refer to this ground rate shipping list for you total order amount:

• $1.00 - $25.00 = $7.00
• $25.01 - $40.00 = $8.00
• $40.01 - $65.00 = $9.00
• $65.01 - $80.00 = $11.00
• $80.01 - $100.00 = $13.00
• $100.01 - $150.00 = $16.00
• $150.01 - $200.00 = $19.00
• $200.01 - $300.00 = $23.00
• $300.01 - $400.00 = $27.00
• $400.01 - $500.00 = $32.00
• $500.01 - $600.00 = $36.00
• $600.01 - $700.00 = $40.00
• $700.01 - $1,000.00 = $50.00

Returns

All merchandise must be unused. All apparel must be unworn. Any return must be made within 30 days with a copy of the original invoice. All returns must be authorized in advance by calling (724) 654-8970.

Shortage Claims:

In order for us to act quickly on any shortage claim, notify us within 3 days upon receipt of shipment. Any time after that period, we cannot be held responsible. Check your order as soon as you receive it.

Backorders:

Occassionally we may be temporarily out of stock on some items. Unless otherwise requested, we will backorder any item not in stock and issue a refund if due. We reserve the right to cancel backorders after 60 days. If this happens, then we will notify you by mail and issue a full refund if due. Any backordered items will be itemized on the invoice.

Prices:

Due to periodic increases from our suppliers, prices may change without notice. We strive to hold these changes to a minimum.

Refused Shipments:

Customer shall be charged all shipping charges, storage charges and a 15% handling fee for all refused shipments.

Contact Us:

New Castle Thunder, Inc.
Suite A
343 E. Washington St.
New Castle, PA 16101
(724) 654-8970